Terms of service

AutoBox YYC Rental Agreement

1. Renter Information

By completing payment, the renter confirms that all information provided is accurate and agrees to the terms and conditions below.

2. Rental Equipment

The renter accepts the equipment listed on the rental invoice and confirms that it has been received in good working condition, unless otherwise noted.

3. Rental Period

  • The rental period begins at the scheduled pickup time.
  • The equipment must be returned by the agreed return date and time.
  • Late returns may be subject to additional rental charges.

4. Security Deposit

A refundable security deposit is required before the equipment is released.

Accepted payment methods:

  • Credit Card
  • e-Transfer
  • Cash
  • Online Payment

Deposit policy:

  • For rentals of less than 7 days, if a credit card is used, the security deposit will not be charged. Instead, a temporary authorization hold will be placed on the card and released after the equipment is returned in good condition.
  • For rentals of 7 days or longer, the security deposit will be charged at pickup and refunded after the equipment has been returned, inspected, and confirmed to be in good condition.

The security deposit is used solely to protect against loss, theft, major damage, excessive cleaning, or missing accessories.

5. Liability for Loss or Damage

The security deposit is not a limit of liability.

If the rented equipment is lost, stolen, not returned, or damaged beyond normal wear and tear, the renter agrees to pay the full cost of repair or replacement, less any portion of the security deposit that has been applied.

If repair or replacement costs exceed the security deposit, the renter remains responsible for the remaining balance.

6. Equipment Use

The renter agrees to:

  1. Use the equipment safely and according to the manufacturer's instructions.
  2. Keep the equipment secure and protected from theft or unnecessary damage.
  3. Not modify, disassemble, repair, or alter the equipment.
  4. Not transfer or sub-rent the equipment to another person without written permission from AutoBox YYC.

7. Loss, Theft or Damage

The renter must notify AutoBox YYC immediately if the equipment is:

  • Lost
  • Stolen
  • Accidentally damaged
  • Malfunctioning

Failure to report incidents promptly may result in additional charges.

8. Inspection Upon Return

All equipment will be inspected upon return.

The renter is responsible for returning:

  • Main device
  • Power adapter(s)
  • Charging cable(s)
  • Carrying case
  • Accessories included with the rental

Missing items will be charged at replacement cost.

9. Identification

The renter must present a valid government-issued photo ID at pickup. The name on the ID must match the booking information.

AutoBox YYC may verify the ID but does not normally retain a copy unless required by law or with the renter's consent.

10. Limitation of Liability

AutoBox YYC is not responsible for:

  • Loss of data
  • Internet Provider outages or service interruptions
  • Weather-related performance issues
  • Indirect or consequential losses arising from the use of the equipment

The renter is responsible for ensuring the equipment is suitable for their intended use.

11. Cancellation

Cancellation and refund policies are governed by the booking terms shown at the time of reservation.

12. Acceptance

By completing payment, the renter acknowledges that they have read, understood, and agree to all terms and conditions of this Rental Agreement.